Healthcare AI Voice Infrastructure

Answer every patient call. Book more appointments. Pay for completed work, not minutes.

High-intent calls should not end in voicemail. Deliver scheduling, intake, and follow-up over the phone, capture deposits and in-call revenue, and connect voice to your practice systems with HIPAA, BAA-backed deployment.

Answer. Book. Collect. And automate what happens next.

24/7 Patient coverage
BAA Backed deployment
37 EHR/PMS connectors
200 integrations
Practice workflows

Healthcare specialty workflows

Hear Hello handle the calls that actually hit your practice - new patient interest, a jammed front desk line, insurance and billing questions, or post-op check-ins.

Start a live demo call

Pick the specialty and then start a live demo call with our conversational AI Agents. This public demo uses your browser microphone. Do not share patient-identifiable information (PHI).

Dermatology
Lead Qualification Agent
Consults & new patient intake
Our conversational AI Agent keeps the dialogue smooth and natural while we figure out what they need, answer honestly, and book the right consult.
Dental Practice
Front Desk / Intake Agent
Scheduling & front desk
Between appointments, insurance questions, and reschedules, the line stays busy - if someone hangs up before your team picks up, we follow up by text so the booking can still finish.
Ophthalmology
Revenue Operations Agent
Insurance & patient balances
Benefits, prior auth, estimates, and "why did my claim do that?" - clear answers in everyday language, with a path to your billing team when it matters.
Cosmetic and Plastic Surgery
Post-Op & Lifecycle Agent
Recovery & follow-up care
Post-op check-ins, symptom questions, medication reminders - and a calm handoff when something doesn't sound routine.
Ready
00:00
Exploring your options? Work-based pricing / Estimate your cost / Missed-revenue calculator / Find your specialty
Verified results

Real results from healthcare practices

These outcomes come from end-to-end workflow execution with compliance logging and native system connectivity.

1,400+
Calls handled monthly
90%
Routine calls automated
$40K+
Monthly revenue captured
50%
Front desk workload reduced
Hello captured over 50 after-hours inquiries in just 60 days and reduced our front-desk workload by 50%. My team can finally focus on surgical patients and VIP care instead of busy work.
Dr. Jack Zamora
Dr. Jack Zamora, MD, FACS
Oculofacial Plastic Surgery • Denver, CO
Read the full case study →

60-day results timeline

  1. Day 1: Go live

    AI voice agent activated for 24/7 call handling

  2. Week 1: Immediate impact

    23 after-hours inquiries captured that would have been lost

  3. Week 4: Staff relief

    Front desk reports 50% fewer routine calls

  4. Week 6: Revenue recognition

    AI-captured leads convert to booked procedures

  5. Day 60: Final tally

    50+ after-hours leads captured, team focused on high-value care

Proof of AI work

Only pay for verified work

Every appointment booked, payment collected, and patient intake your AI completes comes with an Agent Work Receipt: checked against HIPAA policy, cryptographically sealed, and traceable to its own proof. You see exactly what your AI did, and pay only for work that actually happened.

AI voice agent
Answers and acts for your practice, 24/7
Work
The tasks your agent completes
  • Appointment booked
  • Payment collected
  • Patient intake
Agent Work System
Verifies the work, checks compliance, seals a receipt

Agent Work Receipt

Agent Work System
Policy pass Evidence complete Billability earned
HIPAACompliant
PIIProtected
PHIHandled
Charge
Trusted interaction · only when verified
$1.50 USD
1 verified interaction
Cryptographically signed and sealedTamper-evident and independently verifiable
SEALED
Safe billing
Every line traces to its receipt. Verifiable and undisputed.

Tamper-evident. Verifiable. Defensible. Built for audit, built for trust.

Infrastructure stack

The Healthcare AI Voice
Infrastructure Stack

Hello Voice is the AI voice infrastructure: patient-facing scheduling, intake, routing, and follow-up. Practice OS is the healthcare application your team works in, and it runs on Hello. Agent Work Receipt proves every completed task through logging, retention, audit evidence, and governed connectivity. One foundation, one place to work, one record of what your AI actually did. Practice OS · Agent Work Receipt overview · Security

Hello is healthcare AI voice infrastructure that transforms practices into AI-native organizations. We don't simply deploy AI assistants: we establish the technology strategy, institutional intelligence, and operating platform that let your practice keep learning, improving, and scaling with AI.

Request Your Demo

Voice workflows

24/7 inbound and outbound AI voice with sub-500ms response, caller recognition, multilingual support, and intelligent routing for surgical, post-op, and VIP callers.

Intent classification and memory

Sub-500ms intent classification routes every call to the right action. Each AI agent carries memory of prior patient interactions and queries a RAG knowledge base of your practice documents during the call, so returning patients are recognized in context.

Compliance runtime

Agent Work Receipt scans every interaction for HIPAA violations, stores transcripts with 6+ year encrypted retention, and generates audit-ready evidence. Compliance built into the runtime, not bolted on.

Integration layer

37 EHR/PMS connectors and 200 integrations. Workflows read and write directly to practice systems. No manual re-entry. Explore integrations

Revenue capture

PCI-compliant deposits collected during the call. Secure payment links sent via SMS. After-hours lead capture and booking completion. Revenue secured before your team arrives.

Workflow automation

Patient intake, appointment confirmations, post-op follow-ups, and escalation logic automated end-to-end. Hello completes the work, not just the conversation.

Multi-location operations

Centralized governance for medical groups and DSOs. Location-specific protocols, unified reporting, SLA-backed uptime, and dedicated account management.

Platform-native compliance is the floor. Agent Work Receipt provides the evidence.

Done-for-you implementation

Live in 10 days. Enterprise timelines built to fit.

Every Hello deployment is a premium done-for-you implementation. We map your workflows, connect your practice systems, configure compliance controls, and launch production AI voice workflows. Your team stays focused on patients.

Your implementation investment builds three things your practice keeps: Technology Strategy, Practice Intelligence, and Practice OS. See what implementation includes.

10-day implementation timeline

  1. Days 1–2: Workflow Assessment

    We audit your call flow, scheduling logic, intake forms, routing rules, escalation paths, and after-hours handling. You tell us how your practice operates. We map the automation.

  2. Days 3–5: System Integration

    We connect Hello to your EHR, PMS, phone system, CRM, and payment infrastructure. 37 EHR/PMS connectors and 200 integrations. No manual bridging.

  3. Days 6–8: Compliance Configuration

    Agent Work Receipt activated: HIPAA scanning, encrypted transcript retention, audit logging, and communications governance configured for your regulatory requirements.

  4. Days 9–10: Go Live + Optimize

    Production launch with live monitoring. Performance optimization during your included optimization period. Measurable ROI from day one, not month six.

Estimate your cost

What Hello would cost your practice

Enter your monthly call volume for a work-based estimate. Rates come from our live pricing model.

Enter your call volume per location to see your estimate

Pay for every booking, task, and recovery Hello captures for your practice.

5 min avg call duration 20% standard-work calls 25% non-billable calls
Adjust assumptions
Request Your Demo
Hello captured over 50 after-hours inquiries in just 60 days and reduced our front-desk workload by 50%. My team can finally focus on surgical patients and VIP care instead of busy work.
Dr. Jack Zamora
Dr. Jack Zamora, MD, FACS
Oculofacial Plastic Surgery • Denver, CO

Your estimate.

By specialty

Built for your specialty

Hello deploys specialty-specific voice workflows, scheduling logic, and routing rules configured for how your practice actually operates.

Cosmetic Surgery

Consult booking, VIP routing, deposit capture, and post-op scheduling. One missed $15K consult costs more than a year of Hello.

Learn more

Dental and Orthodontics

Hygiene scheduling, new patient intake, recall reminders, and insurance verification, through peak call volume without extra front desk staff.

Learn more

Dermatology

Medical and cosmetic scheduling, urgent-concern triage, new patient conversion, and bilingual support.

Learn more

Ophthalmology

LASIK and cataract intake, retina referral triage, and post-op scheduling. High-ticket procedures ($3K-$15K+) where one missed consult costs more than a year of Hello.

Learn more
Integrations

Connects to your practice systems

Hello is not a transcript handoff. It reads patient context before the call, acts inside your workflow during the call, and writes bookings, intake, deposits, and outcomes back, with an Agent Work Receipt governing every connection. Browse the integration directory.

37EHR/PMS connectors
200practice system integrations
1governed read/write workflow
Live patient call
Hello control plane Voice + Agent Work Receipt

Patient conversation, workflow logic, compliance governance, and writeback proof in one operating layer.

Reads context Writes outcomes
PaymentsStripe, Square, PCI-safe capture
EHR/PMSNextech, PatientNow, DrChrono, athenahealth
SchedulingCal.com, Calendly, Acuity, PMS calendars
CRMSalesforce, HubSpot, Klara
Secure APIsmTLS, webhooks, audit trails, encrypted retention
Phone systemsTwilio, RingCentral, 8x8, SIP/PBX
The Hello Difference

Most AI vendors sell software that automates one task. Hello builds the foundation underneath it.

Every deployment establishes three enduring capabilities that keep creating value long after your AI Front Desk Assistant goes live.

Technology Strategy
Technology should be a competitive advantage, not a series of disconnected purchasing decisions. Every Hello deployment includes ongoing Technology Strategy: direction on your AI roadmap, integrations, vendor decisions, and long-term architecture, so every future investment strengthens your platform instead of adding another tool nobody connects. See how implementation works.
Practice Intelligence
Every patient interaction becomes institutional knowledge. Your practice learns what patients ask, where opportunities are won or lost, how workflows perform, and where to improve next. Instead of that knowledge leaving with staff turnover, it compounds into a permanent asset your practice owns. Every completed task carries a receipt.
Practice OS
Practice OS is where your team works, and it runs on Hello's healthcare AI voice infrastructure. Your AI Front Desk Assistant is only the beginning. Every future assistant, workflow, and automation builds on the same foundation, so each new capability strengthens the last instead of becoming another disconnected system. Practice OS overview.

Together, they turn AI from a collection of disconnected tools into an operating advantage your practice keeps building on.